In a growing company, it can be important to utilize assistance in the various aspects of seller account management in Rivly. For this reason, we have permitted the creation of differing roles and levels of permission so that you can invite these users to assist you in your seller account.
In order to invite a new user to your account, head to the User Permissions page in order to organize and track all of your invited roles and their access levels. To invite a new user for a certain role, just click "Invite New User" and follow the on-screen instructions.
At the present time, there are 5 roles that are set up for use in your seller account and their details are as follows:
- Owner (creator of account) - US business owner on record; access to all including the ability to invite/modify User Permissions
- Admin - EDIT access to all pages including User Permissions and Affiliate Program; this role can be used to invite another business owner or top level executive that wishes to have all the same access as the owner
- Manager - NONE access to User Permissions, Billing & Payments; VIEW access to Affiliate Program; EDIT access to all other pages
- Analyst - EDIT access to Reports, User Profile, Help & Support; VIEW access to Affiliate Program; NONE access to all other pages
- Customer Service - EDIT access to Inventory, Transactions, Promotions, Live Chat, Service Score, User Profile, Help & Support; VIEW access to Affiliate Program; NONE access to all other pages
If you have the need for any additional roles that would be helpful for your business or have suggestions for modifying the current roles, please go to our feedback board and make a feature request to get the process started.