Daniel
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Recent activity by Daniel-
We have a lot of shoppers that abuse the return process and sometimes commit outright return fraud. Does Rivly have a plan to combat this?
QuestionWe have a lot of shoppers that abuse the return process and sometimes commit outright return fraud. Does Rivly have a plan to combat this? AnswerThe expectation of free returns at the expen...
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I use Amazon with FBA for all my products. Will my returns go back to Amazon warehouses or do they need to come back to my home address?
Question I use Amazon with FBA for all my products. Will my returns go back to Amazon warehouses or do they need to come back to my home address? Answer We're working ...
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Does Rivly own any fulfillment centers so I can send you products to store and ship to customers?
Question Does Rivly own any fulfillment centers so I can send you products to store and ship to customers? Answer We do not offer fulfillment services at this time, th...
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I do not see an integrated connection with my 3PL. What are my shipping options?
Question I do not see an integrated connection with my 3PL. What are my shipping options? Answer First, let us know what you are looking for by either contacting us di...
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Why can’t I offer express shipping for my products?
Question Why can’t I offer express shipping for my products? Answer Currently, this express option is only available for integrated 3PLs (e.g. Amazon) but a seller-filled express qualificati...
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How does express shipping work on Rivly?
Question How does express shipping work on Rivly? Answer Sellers have the option for each listing to offer upgraded express shipping which is expected delivery in 1-3 ...
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I only sell on Amazon with FBA. Can I use my stock in Amazon to sell on Rivly?
Question I only sell on Amazon with FBA. Can I use my stock in Amazon to sell on Rivly? Answer Yes, Amazon provides an excellent service called Multi-Channel Fulfillme...
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Customer service score
Question I see that customer service is important at Rivly and valued highly in product search ranks. How can I improve my customer service score? Answer Service t...
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How do I get to the top of the search rankings for my products?
Question How do I get to the top of the search rankings for my products? Answer There are several criteria we use to determine the search rank for a given search term....
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How will Rivly get shoppers and generate traffic?
QuestionHow will Rivly get shoppers and generate traffic? AnswerNow that we've launched publicly, we'll continue to onboard the 30,000+ shoppers that have previously signed up on our waitlist becau...