Question
What mechanisms are in place to prevent fake reviews?
Answer
The first and most important safeguard is our identity verification process, which is required for shoppers before being able to leave a review or vote helpful for others.
Additionally, we employ fraud-prevention measures, including but not limited to:
- Device fingerprinting
- IP address monitoring
- Usage pattern analysis
- Velocity checks
- Payment verification
- Vote and review pattern auditing
Accounts showing suspicious or high-risk activity may be temporarily or permanently restricted.