Daniel
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Articles
Recent activity by Daniel-
Requesting an integration
Question I have a certain integration that is needed in order to sell on Rivly but I don’t see it on your integrations page. How can I get that built so I can onboard my products? Answer ...
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What data do you have access to and utilize in my Amazon integration?
Question I am very conscious of my data and am hesitant to integrate my Amazon account. What data do you have access to and utilize? Answer We have Amazon as a trusted...
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If I integrate my Amazon account, how easy is it to set up my seller account and listings on Rivly?
Question If I integrate my Amazon account, how easy is it to set up my seller account and listings on Rivly? Can I just import my listings? Answer One of our early goa...
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Will Rivly track my accurate fulfillable inventory at my 3PL and prevent sales of products that are out of stock?
Question Will Rivly track my accurate fulfillable inventory at my 3PL and prevent sales of products that are out of stock? Answer Rivly frequently runs an inventory sy...
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Does Rivly have its own API that my developers can tie into so we can include Rivly in our software?
Question Does Rivly have its own API that my developers can tie into so we can include Rivly in our software? This way we can offer Rivly to our sellers and vice versa. Answer ...
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I am a 3PL or other service provider and would love to offer my services to Rivly sellers. How can I do this?
QuestionI am a 3PL or other service provider and would love to offer my services to Rivly sellers. How can I do this? AnswerWe recognize the value partnerships provide to our ecosystem and understa...
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Can I charge a restocking fee for returns?
Question Can I charge a restocking fee for returns? Answer No, sellers are not permitted to charge restocking fees for returns on Rivly. Shoppers prefer a uniform...
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Can you return items back to Amazon or another 3PL if I use them for fulfillment?
Question Can you return items back to Amazon or another 3PL if I use them for fulfillment? Answer You cannot at this time but it's a feature we are working on so that r...
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Can shoppers return items themselves or do I send them a pre-paid return label?
QuestionCan shoppers return items themselves or do I send them a pre-paid return label? AnswerAs long as the return window is still open (typically 30 days after delivery), shoppers go through a se...
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How do the different return types work on Rivly?
Question How do the different return types work on Rivly? Answer All the return settings on Rivly are categorized into 3 different return types: returnable, returnless...