Can I charge a restocking fee for returns?

No, sellers are not permitted to charge restocking fees for returns on Rivly. Shoppers prefer a uniform shopping experience, and a “surprise” restocking fee ranks highly among shopper complaints which will make them less likely to shop on Rivly again. The expectation of free returns has become table stakes in ecommerce marketplaces today, for better or worse given that we understand sellers may need to raise prices or limit their catalog to items appropriate to meet this expectation.