Daniel
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Articles
Recent activity by Daniel-
Product roadmap
Given how highly we value feedback in trying to create the best ecommerce marketplace for our sellers, we also feel that it is equally important to be transparent in showing our progress to impleme...
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When will you develop the feature that I requested?
Question When will you develop the feature that I requested? Answer Given how much we value feedback from our sellers, we try to implement all possible changes as soon as we are able. The timing ...
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What happens when I sell my business?
Question What happens when I sell my business? Can I transfer my account to the new owner? Answer We understand that there comes a time when you sell your business, and rest assured that there ar...
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Can I change the private details about my business?
Question Can I change the private details about my business? Answer On initial sign up and seller account creation, all business details and personal information were verified in order to prevent...
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Close your account and delete your personal/business information
If at any time you wish to close your account permanently, you can submit a request to us by contacting support through email ticket creation or chatting with us. On your instruction, we will perma...
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Providing feedback or reporting bugs
We at Rivly are investing in a sustainable community of sellers, shoppers, and pursuing charitable goals. In order to build the product that you envision, it is imperative that we obtain your feedb...
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Change your credit card or bank account on file
It is required for all Rivly sellers to have a valid credit card on file to cover excess charges/returns that result in a negative balance. Additionally, you must have a linked bank account for pay...
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How do I change and/or verify my mobile phone number?
Question How do I change and/or verify my mobile phone number? Answer Having a verified cell phone number on your account is required for the account owner and very important for all other roles ...
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Change login email or password
Changing your account login email and password are easily accomplished on the same page within your Rivly account. Be sure that you are logged into your account and go to the User Profile page lo...
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Change my profile picture
Having a profile picture is required to provide a more personable service experience for the shopper. Changing your profile picture is easily accomplished within your Rivly account. Be sure that ...