Restricted Regions & Countries
At this time, items for sale on Rivly are only available to be shipped to the continental US, Alaska, or Hawaii. We do not allow shipments to other US territories and freely associated states (coming soon) or internationally to foreign countries.
Delivery Speed & Customer Rates
STANDARD SHIPPING
All prices seen on Rivly must include free standard shipping which is expected delivery in 3-5 business days for orders within the continental US. Customers with deliveries to Hawaii or Alaska will incur a shipping fee of $7.99 per seller plus $1.99 per item fee to hep cover the increased shipping cost to those states and and they expect delivery in 3-7 business days.
EXPRESS SHIPPING
Sellers have the option for each listing to offer upgraded express shipping which is expected delivery in 1-3 days. Currently, this express option is only available for integrated 3PLs but a seller-filled express qualification program is coming soon. More listings that offer express shipping will increase the seller service score that impacts product ranking on Rivly.
The customer cost for an express shipping upgrade is uniformly set at $1.99 per item for deliveries in the continental US. Orders being mailed to Alaska and Hawaii do not have express shipping available at this time. Sellers will undoubtedly experience variability in the actual cost of the express shipping upgrade due to a variety of factors that will average out with volume, but it is important to create a uniform experience for shoppers and analysis of prevailing rates for most packages show an average of approximately $2.00 increase in cost for express shipping over standard shipping. Keep in mind that a seller may choose not to offer express shipping if it does not make sense for their product (oversized, bulky items, etc.)
Destination | Standard Shipping | Express Shipping |
---|---|---|
Continental US | 3-5 business days (free)* | 1-3 business days ($1.99/item) |
Alaska & Hawaii | 3-7 business days | unavailable |
Puerto Rico | unavailable | unavailable |
US Territories | unavailable | unavailable |
*Sellers may choose to use media mail in place of standard shipping for qualified items (typically books, music, and video media).